Ce99 takes your personal data seriously. This Privacy Policy explains what information we collect, how we store it, and what rights you have.
Ce99 (referred to herein as "we", "us", or "the Platform") treats your privacy as a top priority. This Privacy Policy outlines how we collect, store, use, and protect the information you provide when using the ce99 website (ce99.pro) and mobile application.
We believe your personal data belongs to you. That is why ce99 never sells your data to any third party or uses it for unnecessary purposes. Our Privacy Policy is built in accordance with internationally recognized data protection standards.
This Policy applies to all ce99 services — including Live Casino, slots, Sports Betting, deposits, withdrawals, bonuses, and customer support.
Ce99 only collects information that is necessary to provide our services and meet legal obligations. We do not collect unnecessary or excessive data.
| Data Type | Reason for Collection | Retention Period |
|---|---|---|
| Identity Information | Account Verification & KYC | 5 years after account closure |
| Contact Information | Service Delivery & Notifications | 2 years after account closure |
| Payment Information | Transaction Processing | 7 Years After the Transaction |
| Game History | Service Improvement & Dispute Resolution | Up to 3 Years |
| Log Data | Security & Fraud Prevention | Up to 1 Year |
Ce99 collects your information only for specific, legitimate purposes. We never use your data for unnecessary purposes without your consent.
Ce99 stores your data on servers that meet the highest security standards. Our data centers are monitored around the clock and undergo regular security audits.
Retention periods depend on the type of data and applicable legal requirements. Financial transaction records must be retained for a minimum of 7 years under Bangladesh financial regulations. Data that is no longer needed is securely deleted.
Ce99 uses cookies on its website and app. Cookies are small text files stored on your device that help improve your user experience.
You have a number of important rights under the ce99 Privacy Policy. To exercise any of these rights, contact our support team at any time.
You can request to know what data we hold about you at any time. We will respond within 30 days.
If your account contains incorrect or incomplete information, you can request a correction at any time.
After closing your account, you can request that your personal data be deleted beyond what we are legally required to retain.
In certain circumstances, you may request that the processing of your data be restricted or stopped.
You can request a copy of the data we hold about you in a structured, readable format.
To stop receiving promotional emails or SMS at any time, simply opt out from your account settings.
Ce99 follows industry-leading security standards to protect your data. Our security team operates 24/7 and responds immediately to any unusual activity.
Ce99 is an 18+ platform. We do not knowingly collect data from anyone under 18. Age verification is mandatory at registration, and additional KYC checks are carried out where there is any doubt.
If a minor has registered by mistake and this comes to our attention, the account will be immediately closed and all stored data will be deleted. Parents or guardians who become aware of such an incident are encouraged to contact us directly at [email protected].
Ce99 may update this Privacy Policy from time to time. If significant changes are made, you will be notified via your registered email or a platform notification.
Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly to stay informed.
Why Trust ce99
Every piece of your data is protected at ce99 — because we believe trust is earned, not assumed.
All your data is protected with bank-grade AES-256 encryption. No one can access your information without your consent.
Ce99 never sells your personal data to third parties. Your information is used solely for the purpose of providing our services.
Documents submitted for identity verification are stored with the highest level of security and can only be accessed by authorized personnel.
We are transparent about how long we retain each type of data. Once the necessary period has passed, your data is securely and permanently deleted.
Independent third parties regularly audit ce99's security systems. Any vulnerabilities found are addressed immediately.
Our team guarantees a response to any data-related complaints or requests within 30 days.
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